ASP lost cameras after restart

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sux2bu74
Posts: 1
Joined: Tue Jun 14, 2022 4:32 pm

ASP lost cameras after restart

Post by sux2bu74 »

I had a dozen or so devices saved into ASP for years now and I restarted and suddenly the devices are gone. What happened?
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Revo2Maxx
Site Admin
Posts: 6381
Joined: Sat Jun 15, 2019 3:05 pm

Re: ASP lost cameras after restart

Post by Revo2Maxx »

Hello and Welcome to the forum.

If I had to guess there is either an account issue where you setup 2 different ASP accounts or 2 different PC accounts and your logged into the one that don't have the devices setup.. I personally have many devices in my ASP. Some show offline because I have some in other locations with either no internet connection and a few I have on a connection that is only on a set time of day/night. Then I have some others that I have connected in the past and now only use the device for backup.. In all I have not lost a Connected device.

So gone I take that to be no longer in your system not just simply offline?
Be Safe.
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