Amcrest Forum

NEW APPLE UPDATE AVAILABLE NOW!! AND IT WORKS.
YES!!

It “appears” that there is an Oct 22, 2024 update to the Amcrest Smart Home Apple software. Unfortunately, it’s not available for some reason. I took a picture of the info on the App Store, but cannot seem to include it. If someone could tell me how to upload a photo, I can share it with you. https...

It “appears” that there is an Oct 22, 2024 update to the Amcrest Smart Home Apple software. Unfortunately, it’s not available for some reason. I took a picture of the info on the App Store, but cannot seem to include it.

If someone could tell me how to upload a photo, I can share it with you.

95 posts and still no resolution.

Can’t someone from Amcrest request an expedited resolution from Apple Store? PLEASE
This has been going since 12/21!!!

Another Apple user here. Hoping that they’re now working on the iOS version of the app.

Can any Apple users please post when the issue is resolved? I will be away for the holidays, leaving later today. Thanks.

See this thread

https://amcrest.com/forum/amcrest-smart ... 17276.html

Here is the email response to my Tech Support ticket on this issue. (My opinion--they are clueless. I've had other problems in the past 2 years and their Tech Team has consistently been challenged, to be kind. More like incompetent.): Response: Our R&D team is currently working to identify and ...

aldouswu wrote: ↑Mon Dec 23, 2024 11:54 am Do you guys know the login ID and password for the camera ? I need to enter using View Pro or Surveillance Pro

Default settings:
User: admin
PW: admin

That is assuming you did not change either of those during setup.

Just off the phone with Tech “Support”. They confirmed issue on their end. No idea of resolution date. Like some others, I can see my AD110 on Surveillance Pro, and my Amcrest NVR. So the issue is definitely on the app side. The doorbell disappeared from the Smart Home app overnight ⁉️, but I was ha...

My Amcrest AD110 doorbell is having the same issue.