Motion area: which one wins? Amcrest Cloud or IP setup?

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JParker
Posts: 5
Joined: Mon Mar 29, 2021 7:06 am

Motion area: which one wins? Amcrest Cloud or IP setup?

Post by JParker »

I have an IP8MT2599

The blocks I set up in the IP setup for "Detection Area" don't transfer over to the config view of amcrestcloud.com.
However, the sensitivity and threshold values do pass from IP setup to amcrestcloud.com.
Also, can anyone explain suitable values for sensitivity and threshold? Or point me to some documentation.
Amcrestcloud.com does not offer the same click-to-enable the grid blocks to customize the region--it seems to be "all on" (like the orange overlay below) or "all off".
Also, how does IVS setup jive with both of these region settings? I'd rather use IVS but that doesn't seem to work at all. Also seeking documentation on suitable values for "Target Filter" (Max/Min?) and "Pixel Counter". I set up an intrusion rule that doesn't seem to activate.
custom setup grid.jpg
custom setup grid.jpg (97.25 KiB) Viewed 585 times
cloud app view - full region enabled.jpg
cloud app view - full region enabled.jpg (251.39 KiB) Viewed 585 times
IVS rule.jpg
IVS rule.jpg (127.83 KiB) Viewed 585 times
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Revo2Maxx
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Joined: Sat Jun 15, 2019 3:05 pm

Re: Motion area: which one wins? Amcrest Cloud or IP setup?

Post by Revo2Maxx »

I am not sure I know the answer for the Cloud and might want to talk with Support about that.. Main issue for me with the cloud was in my system anything that I made in the IP setup that didn't change in the Cloud if the Cloud don't like the changes it would Revert back .. I have done away with the Cloud.. Also my understanding is that there is no cloud service that will work with anything over 4mp so if your working your camera at the 8mp format on your Camera or NVR or however your recording it might revert to 4mp...

About the Rules? I am not sure what AI your using!? Also remember that some things only work with 1 type of IVS or SMD or if there is some other type of thing going on...

Don't want to tell you how to setup your camera but the way it is setup right now you might have some issues with false alarms.. IN your cameras FOV it looks like it needs to move little to the Right of the area in View to open your FOV... Any lights hitting the wall there will be detected as movement even when it is not part of your Grid caused by the Reflection within the real grid.

So to answer about the GRID settings!? Some of the things in all my years of testing different cameras and the Amcrest cameras I found that leaving the camera on the setup that it came with for SENS and THRES it is just best to keep them as they were by default...

About the IVS. That is also about as good as it can get... As Most cameras will even say that when you set them up for Best Results keep them the way they are.. To be fair I don't follow the IVS rule and I do change the MIN SIze to fit my needs...

What Camera are you using?
Be Safe.
JParker
Posts: 5
Joined: Mon Mar 29, 2021 7:06 am

Re: Motion area: which one wins? Amcrest Cloud or IP setup?

Post by JParker »

@Revo2Maxx when you say "... I do change the MIN Size to fit my needs..." what do you mean? What are your needs? My needs are likely similar to yours or any other user, right?

My camera is the IP8m-T2599E. I've tried to contact support. Left voicemail, filled out the online form (YES, all fields MUST be filled, which I did, feeling threatened!) Couldn't get any contacts, meetings, or help at all. I'd very much like to hear from support about:

sensitivity values
threshold values
IVS rule setup
detection area setup: Cloud versus IP. Can't use the "set area" function on the cloud version (screenshot above).

thanks, friends!
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Revo2Maxx
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Joined: Sat Jun 15, 2019 3:05 pm

Re: Motion area: which one wins? Amcrest Cloud or IP setup?

Post by Revo2Maxx »

So why I said to fit my Needs and maybe because mine would or could be different then others... Main issue with CCTV cameras is not 1 size fits all and why some people are just not happy with the way cameras are working.. Most times this is because they are trying to use it outside the scope of the cameras ability..

So to be honest the best thing to do for testing is having a test subject. This could even be a life size cardboard cutout of you and then you could make adjustments to the size in different areas of your ROI and make the size for your needs..

However to be fair with IVS one of the things it is doing is using info it has already to know what is human and Vehicle and give you alerts for your needs..

Setting Pixel for Face Detection could be needed again your needs could be different then my Needs..

So today I just Did another Reset of my 1046EW-AI camera and my 4216E-AI NVR and setup differently then had I have had it.. I am now using IVS and testing things out.. One of the things I like is that when I do a search I can just pick what ones I want to look at off the list of being human or auto and that is working great for me..

Sorry about the contact thing.. Oddly I also filed a ticket a good time ago and still have not heard back about my issue.. While I am not sure if this is just a Case of I don't know so I won't answer or of they are waiting for someone that has an answer but almost wonder if this is a way to Ignore and make someone feel they didn't fill out the page right so there is no contact I am not sure as I filled it all out got a Zendesk reply that it is under review then nothing... IT is related to a different machine that has some odd Data Dumps...

IN the END best thing for Sensitivity and Threshold values it is best to keep them where they were at default.. Then make very little Adjustment and keep track of your adjustments.. Sadly this again isn't something that is a One size fits all and they setup the cameras at these values for best out of the box setup. Little change here or there with the use of the Motion Grid in action can help and IE is best for the setup of these values if one must change them...
Be Safe.
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